Frequently Asked Questions
Where do you ship?
Currently Birchkid products are only available to the contiguous 48 states.
Where are Birchkid products made?
All Birchkid products are made in the USA.
Do you offer a warranty?
We offer a 1-year limited warranty to protect you against product failure or damage which may occur as a result of a manufacturing defect.
To learn more please see our Warranty
What if my item is damaged from shipping?
Please notify us as soon as possible via our contact page.
How do I clean my Birchkid furniture?
To clean your furniture, use a damp rag and gently wipe it down. If deeper cleaning is required, add a tiny bit of dish soap.
What is your return policy?
Unused products can be returned within 30 days from delivery, subject to a 20% restocking fee.
To learn more please see our Return Policy
When can I expect to receive my order?
Birchkid products are built-to-order and can generally be expected to deliver within two weeks.
We will always share a tracking number.